• Affordable Educational Credits
  • Watch At Your Convenience
  • Worldwide Speakers
  • Evidence-Based Topics
  • Peer Interactions

Terms of Use

Thank you for your interest in the GOLD Tongue-Tie Online Conference. Through your registration you acknowledge and accept the Terms & Conditions stated below. If you have any questions in regards to the terms, please feel free to contact us. We look forward to "seeing" you online!


Your privacy is the utmost concern to us. Information provided during registration and throughout the conference will not be shared with a third party. You will be contacted via email for conference related news & updates.


  1. Group Registration will be applicable for 10 or more participants.
  2. Once a Group has been registered (paid or ordered), additional participants cannot be added later. Please ensure that additional participants form another group or register themselves as individuals.
  3. Login details will be issued once payment has been received.
  4. The Group Coordinator will receive the invoice/receipt for distribution to individual members.

Individual Participant Substitutions

  1. Participants may request a substitute for their registration before the first official day of the conference (September 9, 2024). Please email your request [email protected]

Registration Fees

  • For global convenience, the pricing of our events are based on the USD Currency however since our merchant account is based in Canada, you may experience an International Transaction Fee from your credit card merchant.

Cancellation Policy

  • Cancellations & Refunds need to be received in writing and are made at the discretion of the GOLD Tongue-Tie Conference Manager. Please email [email protected] for such requests.
  • An Administration fee of USD$40 may be deducted from each refund.
  • Refunds will not be granted for failure to attend or software incompatibility. Please ensure technical compatibility or contact our Technical Support for assistance.

WHO Code Policy

GOLD Learning, including out GOLD Online Conferences, is proud to be one of the only continuing education events that is WHO Code compliant! As such, we do not accept sponsorship or advertising from any manufacturer, organization or company that is deemed to be in violation of the World Health Organization's International Code on Marketing of Breast Milk Substitutes. As well, we require our Speakers to sign an agreement stating their knowledge of and compliance with the WHO Code. Should any individual, organization or corporation, who is speaking or sponsoring at GOLD Tongue-Tie be found to be in violation of the WHO Code, GOLD is at liberty to cancel their involvement and nullify any prior agreements.

Reduced Rate Terms (Country Categories B, C & D - based of the World Bank Data)

GOLD recognizes that not all countries are economically equal and therefore has adopted a classification system based on the status of a country's economy, health care, and maternal child health. Reduced rates apply to countries falling under Category B, C, and D only.

Reduced Rate Terms:

  1. Pricing is valid only to citizens of a particular country employed or in private practice within that same country.

  2. Citizens of a country in one category who are employed or in private practice in a country that falls under a different reduced rate category qualify for the reduced rate of the country in which they work. For example, if you are a citizen of Albania, but you live in and are employed in Ghana, you qualify for the Category C reduced rate. However, if you are a citizen of Ghana, but live and work in Albania, then you are required to pay the reduced rates for Category B countries.

  3. Citizens of a country in Category A who are employed or in private practice in a reduced rate country qualify for the reduced rate of the country in which they work, as long as they are employed by a company native to that country. For example, if you are a citizen of the USA, but live and are employed within Mexico by a Mexican company or organization, you qualify to pay the reduced rate for category B countries.

  4. Citizens of a country in Category A who are employed or in private practice within a country in categories B, C, or D but who are employed by and paid via an employer from a Category A company or organization must pay Category A pricing. For example, if you are a citizen of the USA, live and work in Mexico, but are employed and paid by an American company or organization, then you are required to pay the full category A pricing.

Accreditation - CERPs, Nurse Contact Hours and CMEs

  1. GOLD Tongue-Tie has applied for CERP, CME and Nurse Contact Hour accreditation, applicable to lactation consultants, physicians, nurses, midwives, doulas/childbirth educators and OTs, SLPs, pediatricians, dentists and dental hygienists, body workers, chiropractors, physical therapists (PT), myofascial therapist and craniosacral therapists working with infants.
  2. In order to receive accreditation for a particular presentation, participants must be logged-in with their own username & password, watch the full presentation and correctly answer the 3-question quiz at the end.
  3. It is each participants' own responsibility to collect their certificates. Contact us at [email protected] if you need any help.
  4. Certificates will be available as soon as possible from the last official day of live presentations. They can be collected until three weeks after the conference.
  5. Certificates are automatically generated once a participant has completed their Attendance Record. The Attendance Record can be checked off on an ongoing basis, or once the participant has viewed all presentations of interest.

Room Capacities for Full Registration Participants/Attendees

  1. There is a limitation of 1000 participants per live session (including the Presenter(s) and GOLD Tongue-Tie Support Team).
  2. Seats will be allocated on a first-come first-served basis. Conference rooms will open from the Presentation Lobby approximately 15 minutes prior to the scheduled start.
  3. Neither paying the "Full Registration" Conference fee, nor filling in a Conference plan (on the Schedule page) will guarantee you a seat in a particular session.
  4. Please be aware that we have never had a situation in which there has been more people online for a live presentation than we had available seats in the room for, so we do not anticipate having to turn people away. That said, should it happen that there are more Participants wishing to attend a live presentation than there are available seats, the recording will be available very soon after the live presentation for those who were not able to attend.


  1. The GOLD Lactation Technical Team will provide online technical support for participants during the Conference, but are not responsible for ensuring that a participant's computer specifications and internet configuration enable them to participate in GOLD Lactation's online activities and resources.
  2. Participants are strongly advised to ensure that their computer and software configuration meet the following specifications:
    • Minimum Internet connection speed: At least 56.6kbps + is recommended.
    • Speakers or a headset.
    • Apple / MAC Users - Mac OS X 10.6 - 10.9 Supported - Please note if you have OS X 10.5 or lower, you will be required to upgrade your operating system or use a different computer.
    • Latest version of Adobe Reader (for Handouts) - Click Here.
  3. Lower Internet connection speeds will affect the quality of your live conference experience.You may need to limit the use of certain devices that are using the internet while watching the presentations (Skype, Netflix, Other connected devices).

  4. Browsers - If you are experiencing an issue accessing the website with a certain browser, please upgrade your browser or try using Mozilla Firefox. To find out your version of your browser, please visit Whatismybrowser.com.

GOLD Tongue-Tie 2024 Online Conference Timeline

  1. Keynote Presentations takes place on September 9 and October 1, 2024. They are complimentary presentations open to both registered Participants and the general public. Reservations are required in order to receive a link to the online meeting room where the presentation will occur. See the Keynote Presentation pages to reserve your seat.
  2. Live Conference Presentations occur between September 9 and October 1, 2024.
  3. Presentations will be available as recordings shortly after the live presentation day until November 29, 2024.
  4. Forums are available from confirmation of registration until November 29, 2024.
  5. Certificates must be collected by 11:59pm December 20, 2024 (Pacific Standard Time).

Online Privacy

  • Each individual's log in details belong solely to the participant to whom GOLD has provided them to.
  • Log in details are NOT sharable; they are to be used solely by the person who they are provided to.
  • "Sharing" login details or allowing other non-registered individuals to view GOLD presentations violates this privacy policy; its akin to sneaking someone in the backdoor of a face-to-face conference.
  • Recordings are encrypted so that playback can only take place on identified domains. Users will not be able to download videos.


  • In its advertising, promotional materials, website and online meetings, GOLD Conferences International uses only those images for which it owns and has a right to share, has purchased the rights to share, or has obtained legal permission to share.
  • GOLD requires its Speakers to use only those images and graphics that they personally own and have a right to share, have purchased the rights to share, or have obtained legal permission to share in the presentations and power points that they provide to GOLD.
  • GOLD Speakers retain ownership of the content of their presentation. GOLD Participants have permission to print handouts provided by GOLD Speakers only for their own educational purposes directly related to the GOLD Event for which the materials have been provided and do not have permission to access any part of the Speaker's Recording.
  • It is GOLD's policy that the onus is on the Speaker to honor this policy and to ensure that their images and graphics falls within; GOLD is not able to vet each image and graphic that form part of the presentations and power points of its Speakers.
  • Should anyone suspect copyright infringement in or during a power point or presentation at GOLD, we invite them to let us know by sending an email to [email protected]